Refund policy

NO REFUNDS, NO RETURNS, NO REGRETS

Returns & Exchanges

We do not offer refunds. All sales are considered final.

However, we understand that even the most thoughtful decisions can shift, if you’ve had a change of heart, we’re happy to offer an exchange or store credit within 14 days of receiving your item.

To be eligible, items must be returned in the same condition they were received: unworn, unaltered, and with all original tags or packaging.

Please note:
Vintage is delicate by nature. Minor signs of wear are part of its story not flaws. If you need additional photos or details before purchasing, we encourage you to reach out.

This is research, not fast fashion. Choose wisely, but know we’ve got your back.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To start an exchange, you can contact us at org@organicresearchgroup.com.

Please note that returns will need to be sent to the following address:

[INSERT RETURN ADDRESS] 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.